Shipping policy

Locations we ship to

We currently ship only to the United States except for some US Remote Areas, such as:

  • Alaska
  • American Samoa
  • Guam
  • Hawaii
  • Puerto Rico
  • Northern Mariana Islands
  • Virgin Islands

We plan to expand the shipping to other regions and countries in 2023!

 

Delivery times

Each item that you purchase is hand-crafted after you have made the order. That means you'll receive fresh and amazing items MADE JUST FOR YOU and we know you WANT them NOW, but "made for you" also means a little bit of patience regarding shipping times.

We offer Standard Shipping, which will take 8 - 17 business days (10 - 25 days including weekends) to deliver the product after the order is submitted (including order processing times).

Some products, such as socks or belts may take quicker to create than shoes or hoodies. Some of the products are created in different fulfillment centers (either in the US, Canada, or China) to guarantee the best quality and cost possible. These factors mean that product delivery times may vary, so we ship them out as soon as possible. It is not possible to state an exact delivery time for each product, but we can provide an estimate for each product group.

You should also take into account that products may be shipped separately and you might receive multiple packages, in case you purchase multiple products.

Estimated delivery times per product group:

Product

Estimated days for delivery

Boxer Briefs

8 - 21 business days

Hoodie, Microfleece Zip Hoodie

8 - 22 business days
Wearable Blankets 8 - 22 business days

Joggers

8 - 22 business days

Shoes

11 - 15 business days
Bags, Backpacks & Handbags 11 - 15 business days

Belts

4 - 12 business days

 

Delays

Due to the COVID-19 crisis, there are still problems with shipping times worldwide as shipping company schedules are impacted by worldwide delays, even if the item is shipped within the same country, therefore we cannot guarantee the best shipping times until the situation is stabilized again.

During seasonal times like Black Friday and Christmas, delivery can take up to 5 more business days.

We appreciate your patience while we prepare your order.

 

Shipping costs

We provide multiple shipping rates that depend on the products added to the cart:

  • Minimum shipping rate: $4.90.
  • Maximum shipping rate: $17.90.
  • If your order value is $150.00 or more (before taxes), we provide FREE shipping.

Note: If you notice any inconsistencies with the shipping costs mentioned above during the checkout, please contact us, it is sometimes possible that shipping costs are altered by buying multiple products due to the application's technical limitations.

 

Express shipping

We don’t provide express shipping at the moment, but in case of a specific situation where it is important to receive items quicker, we can individually evaluate the shipping upgrade before the purchase is made, depending on the products you order. Please contact us in such a case.

 

Local Pick-ups

Local pick-ups are not available.

 

Returns and exchanges

Should your order arrive damaged, is missing or you encounter any other issues regarding orders or shipping, please refer to our Refund Policy.

 

Order tracking

We provide real-time tracking information on most of our orders. If your order does not arrive by the estimated due date, please wait 48 hours before contacting us. We will do our best to locate the package and extend your timeframe for refunds. 

 

Customs Duties

We ship from the fulfillment centers located in the United States, Canada and China. That means you may be subject to import duties and taxes. All items entering a foreign country are subject to customs inspection and the assessment of duties and taxes in accordance with that country's national laws.

Customs duties and taxes are assessed, generally, if the items are dutiable and the value of the items is above the threshold set by the country's laws. You should contact your local customs office for further information because Customs policies vary a lot from country to country.

 

Changes

We may update this Shipping Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. This Policy shall be governed and interpreted in accordance with the English language, regardless of any translations made for any purpose whatsoever.

You can always contact us for any shipping related questions.